# Shipping Policy - Alex Johnson Mercantile
**Last Updated:** September 03, 2026
Thank you for visiting and shopping at Alex Johnson Mercantile. The following terms and conditions constitute our Shipping Policy.
## Order Processing & Handling Time
- All orders are processed, inspected, and packaged within **1 to 2 business days** (Monday – Friday, excluding federal holidays).
- Orders placed on weekends or holidays will begin processing on the following business day.
## Shipping Rates & Delivery Estimates
- **Standard Insured Shipping:** 5 – 9 Business Days (Full tracking included)
- All packages are dispatched via reliable carriers including USPS, UPS, FedEx, and DHL.
- Shipping fees and estimated delivery times are calculated and displayed at checkout before you complete your purchase.
## Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). You can track the progress of your shipment 24/7 on our [Track Your Order](/pages/track-your-order) page.
## Shipping Inquiries
If you have any questions about the status of your shipment, please contact our support team:
- **Email:** support@shopalexjohnson.com
- **Phone:** +1 (605) 343-2383
- **Address:** 608 St Joseph St, Rapid City, SD 57701, United States